file works on R10.5/vray1.087 but crashes on R11/vray1.1 [Archive]

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edub

01-21-2009, 09:43 PM

I have a file that was created with R10.5 and set up using Vray 1.087. I wanted to go back and re-render some shots and figured I'd try R11 and vray 1.1.

I consistently get crashes when vray reaches the "building static raycast accelerator" stage. I get the C4D application error warning menu saying "Application Error caused by plugin 'vraybridge.dylib'!"

http://img.photobucket.com/albums/v106/edub_grafiks/vray/Picture5-1.jpg

I've zipped the file with all textures, and am including relevant crash logs and warning screen shots. FYI, the file is rather large (50MB) - let me know where I can send the download link to (I'd rather not post it public).

I would like to know why an old file can no longer be rendered. Is there a simple setting that has changed, or is this a more complicated issue?

Thanks.

Erik

zickboom

01-22-2009, 06:29 AM

don't tell me that.
I have the same thing till 1.1 Vray, 19 november.
I changed all excepted the mac.
And now i'm waiting a new Macpro and you said...

Give me a gun...

I always thought it was a RAM problem.
Displacement was one.

If you find reason and solution, please don't forget to give this at the forum.
I'm not alone.

Cian

01-22-2009, 10:30 AM

I have the same problem as you when I work in 64bit mode.:cry:
When I use 32bit I have no problems.

Go into the C4D folder, select the C4D app and press command I for get info.
Then select open in 32bit.
Hopefully this should stop Vray from crashing.

I hope someone can tell me why it crashes in 64bit and not 32bit.

Cian.

edub

01-23-2009, 01:57 AM

no feedback from Vray team?

I think it would be beneficial to have a file that exhibits crashing when using 1.1, but works fine w/ 1.0876, yes?

It seems that it's not uniquely my problem. Someone have time to look into this?

Fluffy

01-23-2009, 02:22 AM

Well yes, share your files guys, please (send them directly to me if you wish). That's the only way to track things down quickly.

Cian

01-23-2009, 09:31 AM

I sent my file to Stefan but the thing is that all my files crash and Im guessing they wont crash if you render them as you are having no problems.
I don't think it's the files that are crashing Cinema.
It's strange that it is happening to some of us and not others when rendering in 64bit. :?

Cian.

Vitos

01-23-2009, 11:59 AM

Since it's not common, the problem can be trigered by your's specific system configuration.
It's well known issue that some plugin's can cause Cinema to crash. Maby that's the reason ? Maby some other plugin cause VRAY plugin crash ?
Try it with only the VRAY installed, than add one plugin and check what happens, and so on.

adri

01-23-2009, 06:43 PM

of course it couldn't be anything to do with 1.1, could it?

still getting crashes here on 1.1 and still no news about when they're going to be fixed...

ho hum...

Fluffy

01-23-2009, 06:55 PM

of course it couldn't be anything to do with 1.1, could it?
Suggesting that the problem could come from other plugins or the system does not mean that Vray 1.1 itself couldn't be the source of the problem. Trying to resolve a problem by deducting all possibilities first is hardly counterproductive, contrary to your constant bitching.

When a problem occurs to only a few users, one logicial approach is to see what could differ between users, and usually prefs and plugins do.

Why don't you send me a file which crashes for you, so I can test it here as well (so far, I haven't been able to confirm any of this) and try to solve this with Daniele?

photek

01-23-2009, 09:20 PM

I have spotted a similar problem with one particular file.... (oddly its one I downloaded from this forum)

It rendered fine on R10.5 and v1.8... but upgrading to R11 and v1.1 results in the scene crashing....

here it is... http://rapidshare.com/files/188392944/project.zip

I dont have any plugins or anything else that should screw things up... will try in a new user account and let you know how it goes.

adri

01-23-2009, 09:37 PM

"...contrary to your constant bitching"

It's not constant. And relative to the amount of money that has been spent it's not bitching.

Will look you out a file now.

Adri

adri

01-23-2009, 09:59 PM

http://rapidshare.com/files/188405940/crash_no_1.c4d.html

A single cube. Open this file in OS X 64 bit and it will crash.

Submitted as a problem on the release day of 1.1

Tong

01-23-2009, 10:07 PM

bye adri....your file renders fine
http://www.tenderbears.com/Tnails/219/Good%20Bye.jpg

hi photek....your file seems have problem. needs testing.

adri

01-23-2009, 10:09 PM

bye Tong, no it doesn't.

photek

01-23-2009, 10:13 PM

adri's scene crash's here for me....

Tong

01-23-2009, 10:14 PM

ooo yes it does

http://img237.imageshack.us/img237/4223/new2ah8.jpg

bye anyway adri

adri

01-23-2009, 10:17 PM

careful photek. if you agree with me on this forum you're siding with the devil it seems.

hope you sort your probs out.

Adri

adri

01-23-2009, 10:19 PM

that a windows machine you're using tong?

bye bye...

Tong

01-23-2009, 10:30 PM

yea i`m on bright side of force

you wana say that it`s only crash on dark side of maple?

bye bye and have a good weekend

Fluffy

01-23-2009, 10:41 PM

Ok guys, this is becoming childish now :roll:
Tong, Adri is having a real problem, he is not making problems out of thin air, so I think the least we could do is to stay civil and courteous toward him, and respect the fact that he is having issues.

My remark about bitching (which, while understandable, doesn't help in any way) does not mean I don't aknowledge his problems.
He's obviously having issues under OSX, so it's not useful to test on Windows (or at least, not only Windows).
As a side note, while you are a paying customer, keep in mind that it costs us money as well as testers to try to clear bugs for everybody, so it's a bit disheartening to get constantly slammed for bugs that slip through. We spend a lot of time on this, and the overall money it represents amounts to way larger sums than the price of the software. This is not a justification for bugs by any means, just a clarification so you can understand better why it bothers us when someone comes out with excessive sarcasm and rants.

Anyway, thanks for the files guys, I'm downloading everything and will test as a batch tomorrow and try to get in touch with Daniele to nail this down.

Peace.

Tong

01-23-2009, 11:33 PM

sorry Fluffy, nevermore.
:oops:

photek

01-23-2009, 11:47 PM

Fluffy, if you need me to check anything on my system let me know... I had suspected a permissions problem or corrupt pref... but have not taken it further as I have been in the middle of a big project... and didn't want any downtime.

Fluffy

01-24-2009, 12:38 AM

Let me see if I can reproduce the problems first, then we'll see what path we can take.

edub

01-24-2009, 01:04 AM

Anyway, thanks for the files guys, I'm downloading everything and will test as a batch tomorrow and try to get in touch with Daniele to nail this down.

Peace.

I sent you download link to your email - you get it?

Fluffy

01-24-2009, 01:49 AM

I did, sorry I forgot to reply.
Thank you!

DanieleF

01-24-2009, 05:21 PM

Hi guys,
i looked at both the two scenes you posted and both crash because there are texture tags applied to objects but without a material connected (you can see them for the X on the texture tag). This is a known bug on osx (on windows it should not be a problem) but simple to workaround (simply erase the texture tags with an X on them).

Cheers
Daniele

Tong

01-24-2009, 05:29 PM

http://www.xsyann.com/?p=78

tags de texture inexistante en un seul clic.

This is a COFFEE plugin for Cinema 4D which can remove all texture tags from a nonexistent texture in a single click.

adri

01-24-2009, 10:04 PM

Thanks Daniele,

Might I ask why we OS X users haven't had a fix for this yet? Should we have to use a COFFEE plugin to prevent C4D crashes like this? Forget to use the COFFEE plugin and you could lose a day's work...

I posted the scene just as an example of what's not working for us on OS X. There are other problems like the XRefs and green screen when rendering the light cache but the main point for me is that it is annoying that us MAC users are experiencing these problems when the Windows users are not.

Always the same story. And I'm tired of trying to get a level playing field. As I said in another unpopular rant perhaps I should install bootcamp and boot into Vista...

...didn't spend the extra money on a MAC for that though.

Thanks anyway.

:-(

photek

01-25-2009, 11:53 AM

Cian

01-25-2009, 03:17 PM

Sorted.
Just did a few tests and yes it was the missing texture which was causing the crash.

Cheers Daniele. :D